Spectrum Health

We were invited to assist Spectrum Health’s team to build a good foundation of understanding for a new initiative. The specific white space opportunity was around identifying new products, processes and / or protocols out of inherent problems identified with the current scrub room environment. We were responsible for design and facilitation of multiple workshop events. We also provided a visual summary of insights and recommended next steps.

Each concept building session was with a group of 8 key people per session who represented critical work disciplines that have the majority of interface with the current scrub room environment(s). The intent of the workshop was to share knowledge in a cross-functional setting to better understand issues (e.g. medical, product, environment, policy and infrastructure). The knowledge shared and captured in these sessions provided Spectrum with the necessary input to determine their next steps.